Dear Customer,

This is Sakura Internet Tellus Project Team.

The following issues have occurred in the Tellus service.

We apologize for any inconvenience this may cause to you.

Date of Occurrence: 10th January, 2022 from 14:00 to 16:00 JST (Resolved)

Scope of influence: Login function of Tellus

Issue description: The SMS verification required for logging in to Tellus and for new registrations cannot be performed.

The service has been restored and is now available without any problems.

If you have any questions about the issues, please contact us using the following form.

https://www.tellusxdp.com/en-us/faq/contact/

Sincerely,

Tellus Project Team